Privacy Policy

Who we are

iwantacve.org is an independent information website about air freight. We publish guides and articles on shipping costs, documentation, regulations and how air cargo moves. Our website address is https://iwantacve.org/.

In this policy, "we", "us" and "our" refer to iwantacve.org. "You" refers to anyone who visits or uses the website.

Information we collect

We only collect the information we need to run the website and respond to you.

Information you give us

• Contact forms. When you send us a message, we collect your name, email address and anything you include in your message.
• Comments. When you leave a comment, we collect the details in the comment form, your IP address and your browser user agent string to help detect spam.
• Uploaded media. If you upload images, avoid including embedded location data (EXIF GPS), because visitors can download and extract it.

Information collected automatically

When you visit the website, our servers and tools may record technical information such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit.

How we use your information

We use the information we collect to:

• reply to your questions, feedback and correction requests
• publish and moderate comments
• understand which content is useful so we can improve our guides
• keep the website secure and protect it from spam and abuse
• meet our legal obligations

We do not sell, rent or trade your personal information.

Cookies

Cookies are small text files stored in your browser. We use them to make the website work and to remember your preferences.

• Comment cookies. If you leave a comment, you can choose to save your name, email address and website in cookies so you do not have to enter them again. These last for one year.
• Login cookies. If you visit the login page, a temporary cookie checks whether your browser accepts cookies. It contains no personal data and is removed when you close your browser. Login cookies last for two days, or two weeks if you select "Remember Me".
• Analytics cookies. These help us understand how visitors use the website. See section 5.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly if you do.

Analytics

We may use analytics services, such as Google Analytics, to see how visitors find and use the website. These services collect information such as the pages you visit and how long you stay, and report it to us in aggregated form. We use this only to improve our content.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Embedded content and external links

Articles may include embedded content, such as videos, images or maps from other websites. Embedded content behaves as if you had visited the other website directly, and that website may collect data about you, use cookies and track your interaction with the content.

Our articles also link to external sources, such as airlines, regulators and industry bodies. We are not responsible for the privacy practices of those websites, so please read their policies.

Who we share your information with

We share information only when needed to run the website or when required by law:

• Service providers that help us operate the website, such as our hosting provider and automated spam detection services for comments.
• Gravatar. An anonymised string created from your email address (a hash) may be sent to Gravatar to check whether you use it. See the Automattic privacy policy.
• Legal authorities when we are required to by law, or to protect our rights and the safety of others.

How long we keep your information

• Comments and their metadata are kept indefinitely so follow-up comments can be approved automatically.
• Contact messages are kept only as long as needed to respond and for reasonable record-keeping.
• Registered users can see, edit or delete their profile information at any time, except their username.

When information is no longer needed, we delete it or make it anonymous.

How we protect your information

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), limited access to personal data and regular software updates.

No method of transmission or storage is completely secure. If a data breach is likely to cause you serious harm, we will notify you and the relevant authorities where the law requires it.

Your rights and choices

Depending on where you live, you may have the right to:

• ask what personal information we hold about you and receive a copy
• ask us to correct information that is inaccurate or out of date
• ask us to delete your personal information, except where we must keep it for legal, administrative or security reasons
• object to or limit how we use your information

To make a request, contact us. We will respond within a reasonable time. If you are in Australia and are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

International data transfers

Some of our service providers may store or process data outside your country. Where this happens, we take reasonable steps to make sure your information remains protected in line with this policy and applicable law.

Children's privacy

This website is intended for adults and businesses. We do not knowingly collect personal information from children under 16. If you believe a child has sent us personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on the website.

Contact us

If you have a question about this policy or how we handle your information, please get in touch.